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HR & Payroll Team Leader

Milton Keynes, Buckinghamshire, United Kingdom
Competitive Salary
Closing date
Feb 13, 2024

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Job Role
Contract Type
Full Time

United Kingdom - Milton Keynes

Travel required

Negligible travel should be expected with this role

Job category


Relocation available

This role is not eligible for relocation

Job type


Job code


Experience level


Job summary

Entity: People & Culture
Job Family Group: HR Group
Job Summary: The Delivery Lead, Retail Payroll Services supervises the providing of payroll analytical and management services in support of a smooth payroll delivery in the UK, including transactional support, vendor coordination, and timely and accurate analysis of payroll related research and queries. In addition, the responsibility for leading a team of Payroll Specialists
Job Description:
The Delivery Lead, Retail Payroll Services is responsible for ensuring successful delivery of payroll in the UK. This involves holding the vendor partners to account, devising solutions to resolve issues or improve payroll services in the UK. The role requires working with partners to create improved processes, minimise risk, reduce costs and improve the quality and reliability of the service. In addition, the Delivery Lead develops the team of Payroll Specialists

Role Accountabilities;
This role leads a team that who look after the transaction of payroll activities in the UK, working with internal customers and third party vendor partners to provide solutions to maintain and/or improve payroll services to employees on the UK Retail Payroll.
More specifically, this role is accountable for the:

Deputising for the Manager, Payroll Services

Management of Payroll Specialists, ensuring they possess the necessary skills and experience to perform their roles; management of the recruitment process and conduct performance reviews, expense approvals etc

Approval of the monthly payroll to release the BACS payments

Approval of the weekly BACS runs

Monthly reporting and/or posting of various payroll related files eg uploading of employee pension contributions, GAYE, union fees etc

Monthly pre-payroll checking and corrections including manual adjustments

Management of new payment codes to be set up the pay system, testing and communication to the requestor

Provision of documentation and knowledge share to satisfy audit requirements

Direction and solutions around problem identification and resolution

Liaison with vendor partners to ensure prompt and accurate payroll processing and related postings

Critical issue point of contact between vendor partners and bp to resolve process issues on either side

Liaison with bp Tax, bp Finance, and other internal parties as needed in support of payroll related activities, providing subject matter expertise in order to support issue resolution

Management of the overpayments and reclaim process, liaising with BFHR to ensure consistent application of the Overpayment policy; submission of prior tax year adjustments with the HMRC where appropriate

Identifying and demonstrating continuous process improvement opportunities including payroll related measures to help improve the efficiency of payroll operations through trend analysis, metrics etc

Ensuring local work instructions are accurate, up to date, and fit for purpose

Leading efforts relating to ad hoc and unanticipated work requests and projects as required

Skills and Experience:

Demonstrated experience in Payroll Administration / Operations or experience in a leadership role within HR services

Relevant payroll qualification eg CIPP

Sound understanding of HRMC legislation and legal compliance

An understanding of sophisticated PAYE and NI query resolution

Project Management skills

Experience of leading others

Knowledge of HR systems strongly preferred

Highly numerate / strong analytical skills required

Proficiency with Excel spreadsheets

Direct interaction/experience within an HR function preferred

Knowledge of HR systems including ADP payroll

Ability to interact with employees at all levels of the organisation

Payroll Administration / Operations experience

Proficiency with Excel spreadsheets

Highly numerate / Strong Analytical Skills

Knowledge of HR systems strongly preferred including ADP global view payroll, Workday and SAP systems

Understanding of HMRC legislation and legal compliance

Competencies Required;

Analytical problem solver

Attention to detail

Holds themselves and others to a high standard of accuracy

Able to adapt to changing priorities, peaks in workload and to timelines

Critical Requirements;

Team leadership experience

Payroll Administration / Operations experience

Proficiency with Excel spreadsheets

Highly numerate / Strong Analytical Skills

Knowledge of HR systems strongly preferred including ADP payroll

Understanding of HMRC legislation and legal compliance

Why Join our team? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future.
Thinking about applying? Learn more about our amazing discretionary UK reward and benefits to help you get the most out of work and life.

Travel Requirement Negligible travel should be expected with this role
Relocation Assistance: This role is not eligible for relocation
Remote Type: This position is a hybrid of office/remote working
Skills: Agility core practices, Agility core practices, Analytical Thinking, Automatic Data Processing (ADP) Payroll, Collaboration, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Environment, Extract, transform and load, Global Perspective, HR Payroll, Human Resources (HR), Human Resources (HR) Software Systems, Human Resources Information Systems (HRIS) Administration, Information Security, Leading transformation, Management Reporting, Managing change {+ 15 more}
Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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