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Credit Control Team Leader

King Cross, Halifax, United Kingdom
Competitive Salary
Closing date
Feb 13, 2024

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Job Role
Credit Control
Contract Type
Full Time

At RSA we believe that insurance is about people, not things. Our inspiring colleagues focus on shaping the future by helping people, business and society prosper in good times, and be resilient in bad times. This is the foundation on which we operate. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.

We have an opportunity for a Credit Control Team Leader to join our great Credit Control team on a hybrid basis for a 12 month fixed term contract.

Your role

You will be working as part of a team within a Finance Operations, shared services unit. You will be leading a team responsible for delivering a range of services to internal and external customers to a high standard and defined SLAs.

These services will typically be of a transactional nature e.g premium collection, query resolution; but will require managing numerous systems and processes, responding effectively to a wide range of scenarios and to fluctuating priorities.

In addition, you will be monitoring team performance, you will champion continual improvement, encouraging new ideas and personal development and support to your team.

About you

Ideally, you will have a credit control background, or from a similar finance related industry, where you have led or mentored a team.

You will have excellent communication capabilities, coupled with great relationship building skills.

In addition, you will have an eagerness to improve processes and have excellent problem-solving skills.

What we offer you

At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11%, looking after you now, and in the future.

We'll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts - the best the industry has to offer. You'll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.

About Us

We celebrate individuality and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

We understand that home life is a priority, if you require flexibility, we are happy to consider all our roles on a part-time or job-share basis.

If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how RSA could be the next step in your career journey.

Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.

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