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HR Business Partner - Wales - Hybrid Working

Royal Mail Group
Cardiff, Cardiff County, United Kingdom
Competitive Salary
Closing date
Feb 13, 2024

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Job Role
Finance Business Partner
Contract Type
Full Time
Job reference number 299320

HR Business Partner - Wales - Hybrid Working
Competitive salary
Annual bonus potential
Company pension scheme with highly competitive contribution rates
Generous annual leave offering of 25 days, plus bank holidays, increasing to 27.5 days after 10 years service
Full time
Cardiff Mail Centre, Cardiff, CF11 8TA

Hybrid working

Location - the main team base is in Cardiff but the right applicant could be based anywhere in or around Wales, as long as there is a willingness to travel

Royal Mail is going through a substantial period of change, and there has never been a better time to join the business.

This exciting and challenging role will allow you to play a significant part as we drive to improve engagement and the culture across our HR operations in the Wales Region.

We are looking for a driven and self-motivated HR Business Partner to support senior leaders in building the capability of the operation to achieve and deliver short term business performance targets and the longer-term strategy.

To create sustainable value through People Plans focused on transformational and cultural change.

This is a regional role covering the Royal Mail operational pipeline across Greater London geographical areas, and will include a mix of travel, working from home and onsite.

About the role

Enabling accountability and performance: Enable and support ‘line owned’ performance to allow them to deliver high performance.

Subject matter expertise: Give Ops Senior Team expert advice and guidance, utilising robust management information and high-quality reporting and planning to inform decision-making and action and provide informed HR consulting to stakeholders to ensure that business and people plans, and priorities are aligned.

Standards and consistency: Ensure strong controls in the functional area and promote operational compliance with functionally created standards and processes to support operational effectiveness and compliance

SLAs: Represent the function to ensure the minimum standards and services are provided as agreed, providing the link between the region and the function on any issues, changes and performance improvement required.

Capability-building: Build capability relevant to their functional area within the region, particularly amongst the Ops Senior Team (who in turn drive performance improvement with the front line).

Culture and performance: Work with the Ops Senior Team to promote a culture that delivers on promises and through this supports a more trusting workplace with improved relationships at all levels.

People change management: Work with the business to lead and/or support on people change and management projects (particular focus on the deployment of revisions) while proactively engaging with trade unions to mitigate risk and diffuse potential conflict particularly around the deployment of change activities as part of transformation.

Governance: Collaborate with relevant stakeholders to ensure the appropriate governance and deployment of cyclical people processes including performance conversations, talent, and Trust.

HR as a service: Advocate and sponsor the use of the full suite of HR service offerings, acting as a customer voice, role model and facilitator to ensure business adherence to, and delivery

About You

To be truly successful in this role, you’ll need to have worked in a fast-paced managerial role and have experience of working collaboratively with senior level stakeholders and demonstrate the following skills and experience on your CV:

  • Experience working in a large, complex organisation is desireable but not essential
  • Ability to build credible relationships with multiple senior stakeholders, challenging and influencing as appropriate at all levels
  • Ability to analyse, interpret and present data to stakeholders
  • Ability to plan and manage multiple and competing priorities
  • Working with trade unions
  • CIPD qualified or working towards is desirable

Extra Benefits

• Generous holiday entitlement of 25 days (plus bank holidays), increasing with years completed service
• Company pension scheme with competitive contribution rates
RMG Share Schemes - partnership and matching share offer• RMG Share Scheme - partnership & matching share offer
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave & shared parental leave
• Discounts & offers - more than 800 offers to help you save on things like groceries, days out, holidays & household bills*
• Supportive & generous company sick pay
• Access to our Employee Assistance Programme, providing both mental & physical wellbeing support
• Lifestyle benefits - you can purchase a car, bike, home technology, mobile phone, or a range of health benefits & insurance products by making regular payments from your salary, potentially saving on tax*
• Financial support - information & services to help you manage debt & grow your financial knowledge, with debt consolidation & savings plans*
• Peace of mind with: Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans, Voluntary Critical Illness & Voluntary Critical Illness Partner
• Free & discounted RMG products - free keep safe & redirection, partner discounts
• Free stamps at Christmas
*Available only to permanent employees

Your career in safe hands

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.

An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.

For more information on Royal Mail Group and our values please click here:

Next Steps

The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

Closing Date: 15th February. Please note, this advert may close early if the appropriate number of applications has been reached.


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