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Territory Manager-Cross Sell (Home Loans)

idfc first bank
United Kingdom
Competitive Salary
Closing date
Feb 13, 2024

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Job Role
Contract Type
Full Time
Business: Retail Banking

Function/ Department: Cross Sell

Place of work: Pan-India

Roles & Responsibilities


  • Sourcing and managing channels from the market and acquiring business from them
  • Ensuring quality portfolio by minimizing delinquency and rejection
  • Extensive knowledge and understanding of retails assets, products, operations and current market trends
  • Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
  • Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service

Managerial & Leadership Responsibilities


  • Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
  • Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
  • Attract & retain best-in class talent to meet Bank's rapid growth targets

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