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Senior Executive

EXL IT service management
Noida Noida Ghaziabad, Ghaziabad, India
Competitive Salary
Closing date
Feb 12, 2024

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Job Role
Contract Type
Full Time
Associate works in a fast-paced, high-exposure and high-volume organization and will be responsible for processing monetary and non-monetary data into client recordkeeping systems. Process Specialist works with the Client Services & Management teams in order to maintain a satisfactory level of processing for our clients. Works on multiple clients, complex systems and must adhere to the regulatory and legal norms.

Key Accountabilities:
  • Processing monetary and non-monetary transactions for assigned for Pension/Mutual Fund clients. Includes Contributions, Fund changes, Indicative data files and manual adjustments, Rollovers etc.
  • Ensures all items are processed andor resolved in a time. Supports business in ensuring positive audit results.
  • Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the Work Leader andor Manager.
  • Perform research on all processing irregularities and drive issues to resolution.
  • Interact with the internal and external clients to streamline processing and ease plan administration for our clients.
  • Updates plan specific procedures periodically. Train back up associates.
  • Resolve issues over the phone with external business partners.

Skills: Client Services, Plan Administration, Management

Experience: 0.00-2.00 Years

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