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Debtors Clerk

Durban Durban eThekwini, South Africa
Closing date
Feb 24, 2024

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Job Role
Accounts Payable
Contract Type
Full Time
Debtors Clerk (JB3993) Durban, Kwa Zulu Natal · Accounting/Finance

Debtors Clerk (JB3993)


Market Related

Educational requirements:
Grade 12
2 years plus relevant experience as a debtors clerk
Exposure to accounting software
MS office proficient

Duties and responsibilities:
Monthly invoicing
Follow up on debts age analysis
Telephonic collections on all overdue accounts
Handling account queries
Handle each call promptly and in the correct manner, updating recordings accordingly
Manage customers who are resistant to agent contact by remaining polite, tactful, honest and firm
Identify payments from bank statements and ensure it is allocated correctly
Input customer data
Advice and influence customers on the payment options for debt recovery
Resolve disputes, ensuring caller concerns are actioned and all parties notified
Negotiating payments
Complete admin tasks
Assist creditors with capturing invoices and preparing creditors recons at month end
Assist bookkeeper with allocating payments and receipts
Capturing credit card transactions on a monthly basis

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