Kia ora, Talofa, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating the financial progress for all New Zealanders. We are currently recruiting for a Operations Consultant in our Payment and Cash Operations team who has what it takes to deliver top results in a fast paced, technical and deadline focused environment. Your working hours will be a total of 40 hours a week Monday - Sunday. You may be required to work additional hours and will work on a on call rostered arrangements to meet ASB's needs. Hours in the excess of 40 hours per week will be paid at 1.5 times the normal hourly rate. Mo te tūranga | About the Role: This role will suit an ambitious individual who always prides themselves on the delivery of outstanding customer service. Further to your success will be:
Your demonstrated ability to work effectively in a deadline driven environment Technically savvy and able to learn and utilise various ASB systems quickly Great numerical skills and a keen eye for detail is essential The ability to communicate clearly and confidently, both verbally and in writing is essential You will also need to be a team player with the ability to think outside the box to solve unique problems
Mōu |About you: As the title suggests, you will ensure the integrity of our payments and currency services, products, and experiences for our customers in a fast paced, technical and deadline focused environment. You will be part of our global payments team and will be responsible for processing high volumes of both inward and outward international payment, managing Internal and External stakeholders, including being the support for any queries from them. You will be comfortable dealing with a high volume of transactions and brining continuous improvement ideas to the table. If you are looking to move into a busy role where there is tons of opportunity for development and progression, then this is a fantastic opportunity. We are open to how we can support flexible working arrangements in this role. Me pēhea te tono | How to apply? If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you! Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.