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Reconciliation Officer

Robert Half
Auckland, NZ
Competitive Salary
Closing date
Feb 4, 2024

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Job Role
Contract Type
Full Time
The Company

My client is one of New Zealand's successful niche technology companies. They are a high-growth, innovative global leader in the field and deliver a range of end-to-end offerings to its clientele. Located in the City and close to transport links, with modern offices and a modest and tight-knit team. Offering flexibility as well as hybrid working, this is an exciting opportunity to join a well-known brand on a contract basis.

The Role

As the Reconciliation officer you will report into the Team Leader and work in a wider team of 4. You will take ownership of the research and resolution of a large set of customer accounts so having experience working across large data sets is beneficial, as well as strong communication skills to liaise with the business.

Your duties will include:

  • Maintain chargeback records monthly across all regions
  • Investigate customers disputed transactions
  • Represent accurate and appropriate responses to disputes and follow up with the merchants to provide sufficient and compiling evidence
  • Prepare direct debit files to recover the amounts lost in disputes
  • Reconcile chargeback amounts and ensure that there are no variances
  • Prepare monthly stats and weekly reconciliation for chargebacks
  • Identify, develop, and recommend/implement process improvements
  • Ad-hoc duties as required

Skills & Experience

We are looking for a candidate with an inquisitive mindset who enjoys the investigating aspects within finance, and who is experienced with reconciliations and comfortable with large sets of data.

You will have good working knowledge of accounting, with high attention to detail and the ability to pick up new systems seamlessly. You will have strong communication skills and the ability to think outside of the box.

How to apply

Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Kelsey Llewellyn or Jarrad Carmichael in our Auckland office on 09-915-6700.

Job Reference No: 06900-0012853774

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

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