Verify and post accounts receivable transactions to journals, ledgers, and other records.
To assist the Team Leader Accounts Payable and Finance Manager, in efficient and timely collection of Payables, by providing a reliable and accurate documentation and record keeping.
Follow established procedures for processing receipts, cash etc.
Coordinate and perform accounting tasks in maintaining financial records of accounts receivable and delinquent accounts.
Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
Establish and maintain seamless co-ordination & co-operation with all departments of the hotelto ensure maximum cooperation, productivity, and guest service.
Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Identify optimal, cost-effective use of the resources and educate the team on the same.
Supervise, coordinate and participate in accounting tasks to settle guest accounts receivable in accordance to the credit policy.
Assist in approving various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
Assist in the preparation of reports and analysis, setting forth progress, adverse trends and appropriate recommendations or conclusions.
Hygiene / Personal safety / Environment:
Ensures that the workplace and storage areas remain clean and tidy
Respects the instructions and safety guidelines for the equipment (s)he uses
Applies the hotel's security regulations (in case of fire etc)
Applies the ISO 9001 quality certification requirements that impact his/her role
Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.