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Regional Manager: RBC (Commercial Banking) - EC & FS Region

Port Elizabeth Port Elizabeth Nelson Mandela Bay, South Africa
Closing date
Dec 7, 2023

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Job Role
Contract Type
Full Time
Regional Manager: RBC (Commercial Banking) - Eastern Cape & Free State Region

Talent Acquisition Consultant - Sabelo Phiri

Closing Date

06 December 2023


Port Elizabeth - Eastern Cape

Leadership Pipeline

Manage Managers

FAIS Affected

FAIS Affected - Yes

Job Purpose

To provide leadership, manage sales & service, mitigate risk, grow market share and deliver an integrated customer experience through the execution of end-to-end strategic objectives and to take ownership of the Nedbank brand.

Job Responsibilities

  • Ensure that all individual and department results are delivered.
  • Develop and manage area budget through diligent expense management and according to the strategic business requirements.
  • Deliver world class client service and adhere to Nedbank expectations and standards.
  • Ensure that all projects, processes and systems required are launched, delivered and implemented on time.
  • Drive and monitor the implementation and execution of the RBB strategy through communication, observations and testing for understanding.
  • Drive and monitor sales (acquisition, cross sell and upsell) against set targets for all client segments
  • Ensure increased revenue (i.e. Net Interest Revenue[NIR] and Net Interest Income [NII]) growth through new acquisition and unlocking the strategic opportunities.
  • Ensure active and successful growth of Nedbank market share across existing and new clients by driving the sales team targets.
  • Promote Nedbank market reputation and presence by role modelling the brand essence and fusing the client experience with the brand promise.
  • Enable direct reports to develop sales plans by providing agreed information, clarifying how targets will be achieved, resource planning, professional advice and strategic contribution.
  • Deliver best practice service to client expectations through contact management.
  • Monitor and manage client, service providers, partners and stakeholder expectations.
  • Deliver an aligned and integrated customer experience across the Consumer and RBB segments through driving the team.
  • Ensure trust and respect of department members, direct reports and managers.
  • Build relationships with all relevant stakeholders by supporting and sharing information and knowledge.
  • Ensure effective clear communication and relationship networks through leadership engagement and checking for understanding.
  • Ensure client satisfaction by monitoring and analysing client experience results through the various tools and measurements and take required action.
  • Execute RBB strategy through managerial participation and formulating an operational/tactical plan.
  • Ensure that RBB objectives and plans are approved, accepted and delivered.
  • Leverage and influence the matrix leadership structure.
  • Ensure effective risk management by monitoring compliance to policies and procedures and relevant regulatory frameworks and taking corrective action where necessary.
  • Create a sustainable business through credit, operational and regulatory risk management.
  • Comply with standards, policies and regulatory requirements of function.
  • Ensure resource and work allocation through optimising resources, managing work flow and increasing productivity.
  • Ensure quality and timeous decision-making and improved team / department results, taking consistent corrective actions.
  • Create a high performance sales & service culture.
  • Leverage synergies and growth opportunities.
  • Optimise efficiency and embed correct values.
  • Manage performance of reports and hold them accountable for managing the performance of their reports.
  • Identify relevant development needs by assessing own performance and behaviour through formal and informal feedback.
  • Maintain a capable high performing team by identifying a talent pool.
  • Build depth of skills and knowledge in the team of managers.

Minimum Experience Level

10 years' or more experience in a Banking or Financial Industry.

Minimum of 8 years' Relationship Banking experience, with at least 5 years' experience in managing teams.

Preferred Qualification

Degree / Diploma Relevant industry specific qualification in Business or Finance.

Technical / Professional Knowledge

  • Strategic planning
  • Budgeting
  • Financial Accounting Principles
  • Business principles
  • Communication Strategies
  • Financial Acumen
  • Business writing skills
  • Capacity planning
  • Relevant regulatory knowledge
  • Governance, Risk and Controls

Behavioural Competencies

  • Aligning and Executing Sales Strategy
  • Motivating the Sales Team
  • Driving for results
  • Decision Making
  • Planning and Organizing
  • Building the Sales Team
  • Driving Successful Customer Engagements
  • Coaching


Please contact the Nedbank Recruiting Team at +27 860 555 566

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