Service Consultant Client Care Centre

Employer
cfsrecruitment
Location
Centurion Centurion, Gauteng Tshwane, South Africa
Salary
Competitive
Closing date
Mar 7, 2024

View more

Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Analyse individual needs of clients of provide suitable underwriting support
• Assist in resolving clients queries in a timeous manner
• Confirm FAIS compliance of documentation received
• Maintaining detailed record of all actions taken
• Following up on leads and referrals
• Identify and correct deviations
• Complete annual renewals
• Retention of clients
Qualifications & Experience:
• Regulatory Examination level 1 (Representatives) - RE 5
• NQF Level 4 Short Term Insurance qualification of suitable alternative as recognised by the Financial Services Board
(Minimum: Fully compliant for personal lines)
• Minimum of five (5) years´ experience in the financial services industry, with a focus on personal lines underwriting
• Previous working experience in a client services environment
Skills/Competencies:
• Excellent verbal and written communication skills
• Excellent interpersonal and negotiation skills
• Strong time management and multi-tasking skills
• Good policy, product and systems knowledge
• Good planning and organising skills
• Highly customer focussed
• High stress tolerance & resilience

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert