Service-Representative-Customer-Service-Area-(Dx)-Khayelitsha,-Worcester-and-Bellville-(X3)
- Employer
- Eskom Holdings
- Location
- Ladismith Ladismith, Province of the Western Cape, 6655 Kannaland, South Africa
- Salary
- Competitive
- Closing date
- Oct 1, 2023
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Minimum Requirements
Skills and Competencies
o Integrity
o Honesty
o Trustworthiness
o Professionalism
o Team player
o Motivating teams
o Coaching
o Mentoring
o Developing
o Thorough understanding of customer service and marketing theory
o Understanding business processes
o Understanding Eskom business
o Relationship building
o Functional and technical
o Problem solving
o Analytical
o Negotiation
o Communication
Key Responsibilities
FOR ASSISTANCE WITH THIS ADVERT, PLEASE EMAIL [email protected]
Page Content
"If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful."
"Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions."
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- Qualification(s):
- Grade 12/ NCV4/ NSC3/ N3 and languages/
- Diploma/ Certificate Low-Voltage official at
- NQF 4 with 120 credits
- Related Minimum Experience:
- 2 years basic understanding of electricity
Skills and Competencies
- Behavioural:
o Integrity
o Honesty
o Trustworthiness
o Professionalism
- Leadership:
o Team player
o Motivating teams
o Coaching
o Mentoring
o Developing
- Knowledge:
o Thorough understanding of customer service and marketing theory
o Understanding business processes
o Understanding Eskom business
- Skill:
o Relationship building
o Functional and technical
o Problem solving
o Analytical
o Negotiation
o Communication
Key Responsibilities
- Build customer relationship
- Maintain customer data
- Execute generic service activities.
- Execute vending and prepaid activities.
- Facilitate and enable quotation and connection activities
- Facilitate and enable conventional measurement and metering tasks
FOR ASSISTANCE WITH THIS ADVERT, PLEASE EMAIL [email protected]
Page Content
"If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful."
"Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions."
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