Team Lead - Accounts Receivable
- Employer
- Bizmatics India Private Limited
- Location
- Mumbai Mumbai Maharashtra, Maharashtra, India
- Salary
- 26013 - 26013 USD SALARY
- Closing date
- Sep 26, 2023
View more
- Job Role
- Accounts Receivable
- Sector
- Finance
- Contract Type
- Permanent
- Hours
- Full Time
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- Coordinates with various RCM Delivery teams, including Reimbursement Analysts, Transaction Specialists, Claims Submission Specialists, Patient Access Liaisons, Patient Billing Specialists, and others, to determine what claims / payers / facilities / providers / patients / others require calling.
- Assigns workflows to team, oversees workflow activities.
- Maintains strong knowledge of payer-implemented billing procedures, shares changes with AR associates and makes necessary changes to processes.
- Ensures team delivers quality service, in accordance with each client’s Service Level Agreement (SLA)
- Call’s payers to obtain claim statuses, coordinates with appropriate team to make corrections and resubmit claim within timely filing deadlines.
- Places calls to facilities/providers/payers to obtain chart notes / documentation / prior-authorization information/ eligibility verification information, etc.
- Encourages smooth daily operations, and maintains daily operations reports, as necessary.
- Monitors team productivity and provides guidance and motivation.
- Delivers feedback on processes, workflows, and team productivity to AR Calling Supervisor
- Escalates operational process/workflow issues, as necessary.
- Consistently exhibits behavior and communication skills that demonstrate Harris Computers core values and commitment to quality and customer service.
- Fulfills all compliance responsibilities related to the position, handles all protected health information in a manner consistent with Health Insurance Portability and Accountability Act (HIPAA) regulations
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