Group Company: HDFC Bank Limited

Designation: Credit Intelligence & Control- CD - Officer

Position description: Providing support towards reducing fraud risk in the Consumer Durables product

Primary

Responsibilities:

• To conduct Risk based checks on the consumer durable loan applications sourced by the Relationship Officers at the respective Dealer outlets.
• Checking for anomalies such as freelancer / third party sourcing at the concerned dealer outlet
• To support in carrying out investigations on all suspected risk marked cases and also on frauds detected post disbursement and
• and assist in initiating remedial procedures towards recovery to conduct Seeding and Mystery Shopping activity on the RO's and the Dealership.
• To conduct regular visits to the dealerships and check for any suspicious activity and highlight the same for immediate action.
• To conduct minimum 60 visits in a month which includes a) dealer surprise visits and all the field referrals, b) RO Profile checks.
• Responsible for gathering concerns on any issues related to misconduct by the RO's at the dealership.
• To conduct monthly trainings of all the RO's on the basic compliance requirements as well as Dos and Don'ts on hygiene related items.
• Operation Desk Screening & sampling and Post disbursal Sampling, responsibility to highlight the disconnect and reporting the same through MIS.

Additional

Responsibilities:

• Engaging with Business and Credit unit to discuss and resolve matters pertaining to specific cases
• MIS reporting to Location managers and Regional teams on various data requirements

Educational qualifications preferred

• Category: Bachelor's Degree, Master's Degree

Required work experience

• Industry: BFSI
• Role: Fresher/Sales
• Years of experience: 0 to 5

Key Performance Indicators:

Proactive, Ability to complete the given task within defined time period

Required Competencies:

• Honesty & integrity
• Hard & smart working
• Go getter attitude
• Ability to convince & influence
• Good communication Skills
• Proficiency in excel and adequate system knowledge.

Other:

• Reporting Designation: Location Manager
• Reporting Department-Sub BU: CIC - CD

Work Environment Details:

Field work

Other details

• Contract Types: PERMANENT