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Credit Intelligence & Control- CD - Officer - Panjim

HDFC Bank Ltd.
Panaji Panjim North Goa, North Goa, India
Competitive Salary
Closing date
Sep 26, 2023

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Job Role
Contract Type
Full Time
Group Company: HDFC Bank Limited

Designation: Credit Intelligence & Control- CD - Officer

Position description: Providing support towards reducing fraud risk in the Consumer Durables product



  • To conduct Risk based checks on the consumer durable loan applications sourced by the Relationship Officers at the respective Dealer outlets.
  • Checking for anomalies such as freelancer / third party sourcing at the concerned dealer outlet
  • To support in carrying out investigations on all suspected risk marked cases and also on frauds detected post disbursement and
  • and assist in initiating remedial procedures towards recovery to conduct Seeding and Mystery Shopping activity on the RO's and the Dealership.
  • To conduct regular visits to the dealerships and check for any suspicious activity and highlight the same for immediate action.
  • To conduct minimum 60 visits in a month which includes a) dealer surprise visits and all the field referrals, b) RO Profile checks.
  • Responsible for gathering concerns on any issues related to misconduct by the RO's at the dealership.
  • To conduct monthly trainings of all the RO's on the basic compliance requirements as well as Dos and Don'ts on hygiene related items.
  • Operation Desk Screening & sampling and Post disbursal Sampling, responsibility to highlight the disconnect and reporting the same through MIS.



  • Engaging with Business and Credit unit to discuss and resolve matters pertaining to specific cases
  • MIS reporting to Location managers and Regional teams on various data requirements

Educational qualifications preferred
  • Category: Bachelor's Degree, Master's Degree

Required work experience
  • Industry: BFSI
  • Role: Fresher/Sales
  • Years of experience: 0 to 5

Key Performance Indicators:

Proactive, Ability to complete the given task within defined time period

Required Competencies:
  • Honesty & integrity
  • Hard & smart working
  • Go getter attitude
  • Ability to convince & influence
  • Good communication Skills
  • Proficiency in excel and adequate system knowledge.

  • Reporting Designation: Location Manager
  • Reporting Department-Sub BU: CIC - CD

Work Environment Details:

Field work

Other details
  • Contract Types: PERMANENT

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